Terms of Service | RedCat eBill

These Terms of Service (“Terms”) apply to your access to and use of the RedCat eBill mobile application and related billing, inventory, reporting, and store management services (the “Service”), provided by REDCAT TECHNOLOGIES PRODUCT PRIVATE LIMITED (“RedCat”, “we”, “us”, or “our”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility and Store Accounts

The Service is intended for businesses and their authorized owners and staff. You must provide accurate account and store information, keep it current, and have authority to accept these Terms for the business you represent. Store accounts may require activation by an administrator or distributor. You are responsible for keeping your login credentials secure and for activity under your account. Notify us promptly if you suspect unauthorized use.

2. Use of the Service

You may use the Service for lawful business operations, including creating and managing bills, receipts, products, inventory, customers, staff, memberships, and reports. You must not use the Service unlawfully, interfere with its operation or security, attempt unauthorized access, or upload content you do not have the right to use.

3. Bills, Taxes, and Business Records

You are responsible for the accuracy and legality of the information entered into the Service, including product details, prices, customer information, discounts, tax settings, and bill or receipt contents. RedCat provides tools to help prepare and manage business records; it does not provide tax, accounting, or legal advice. Review your records and confirm applicable tax requirements with a qualified professional.

4. Customer and Staff Information

If you enter or manage information about customers or staff, you are responsible for having the necessary authority and providing any notices or obtaining any consent required by applicable law. Use that information only for legitimate business purposes and in accordance with our Privacy Policy.

5. Subscriptions and Access

Some Service features require an active store subscription or membership. Applicable plan details, fees, duration, and renewal arrangements are provided through the Service, your administrator, or your distributor. Access to subscription-dependent features may be restricted when a subscription expires or an account is suspended. Contact your administrator or distributor for subscription and renewal assistance.

6. Third-Party Services and Sharing

The Service may work with third-party services or let you share receipts and other content through external apps. Those services are governed by their own terms and privacy policies. RedCat is not responsible for third-party services, networks, devices, or delivery once content is shared outside the Service.

7. Availability and Changes

We may update, improve, suspend, or discontinue parts of the Service to maintain or improve it, address security or operational needs, or comply with law. We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. You are responsible for maintaining appropriate copies of important business records.

8. Intellectual Property

RedCat and its licensors retain their rights in the Service, including its software, design, and branding. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for your authorized business purposes while your account is eligible. You retain rights to the content and business information you submit, subject to the rights needed to operate and provide the Service.

9. Suspension and Account Closure

We may suspend or restrict access where reasonably necessary to protect the Service or its users, address suspected misuse or a security concern, or comply with law. You may stop using the Service and request account deletion using the process described on our account deletion page. Some information may be retained where required or permitted by law, as explained in our Privacy Policy.

10. Disclaimers and Liability

To the extent permitted by applicable law, the Service is provided on an “as available” basis. RedCat does not warrant that the Service will meet every business requirement or be uninterrupted or error-free. To the extent permitted by law, RedCat will not be liable for indirect or consequential loss arising from use of the Service. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

11. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms here and revise the “Last updated” date. Where required, we will provide notice through the Service or by email. Continued use after updated Terms take effect means you accept them.

12. Contact Us

For questions about these Terms, contact REDCAT TECHNOLOGIES PRODUCT PRIVATE LIMITED at sales@rtppl.in.