Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) User-Provided Information

• Name, email address, mobile number, date of birth, or other details you provide when registering, contacting support, or using the App.

b) Automatically Collected Information

• Device information (model, operating system, crash data, unique device identifiers such as Google Advertising ID or IDFA).
• Log and usage information (app interactions, performance data, error reports).

c) Location Data

• With your permission, we may collect approximate or precise location via GPS, Wi-Fi, or network triangulation to provide location-based features (e.g., region-specific services, personalization).
• Location collection is optional and can be disabled at any time from your device settings.

d) Cookies & Tracking Technologies

• We and our partners use cookies or similar technologies to personalize content, remember preferences, and analyze usage.

2. How We Use Information

We use collected information to:

• Provide, personalize, and improve the App and its services.
• Display relevant advertisements.
• Analyze usage trends and app performance.
• Respond to support queries and communicate updates.
• Ensure compliance with legal obligations.

3. Sharing & Disclosure of Information

We do not sell your personal data. We may share information only in the following cases:

• With Service Providers: e.g., Google (AdMob, AdSense, Firebase, Analytics), and Crashlytics for advertising, analytics, and crash reporting. These partners may collect device identifiers, app interactions, and diagnostic data.
• For Legal Compliance: if required by law, regulation, or government authority.
• Business Transfers: in the event of a merger, acquisition, or asset transfer.

All third-party processors are bound by data protection agreements and only process data as per our instructions.

4. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Upon your request, we will delete or anonymize your data unless retention is legally required.

5. Data Security

We implement physical, technical, and organizational safeguards to protect your information. However, no method of transmission over the Internet or storage system is 100% secure.

6. International Data Transfers

Your information may be processed and stored outside your country of residence (e.g., United States, European Union). By using the App, you consent to such transfers, subject to appropriate safeguards.

7. Children’s Privacy

Our App is not intended for children under 18 years of age. We do not knowingly collect personal data from minors. If you believe your child has provided personal data without your consent, please contact us at sales@rtppl.in and we will delete such data within 4 weeks.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing.
• Restrict or object to data processing.
• Request data portability.
• Lodge a complaint with your data protection authority.

To exercise these rights, contact us at sales@rtppl.in.

9. Cookies Policy

Our App uses cookies and similar technologies for functionality, analytics, and advertising. You can control or disable cookies via your device settings, but some features may not work properly.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes in how we use your personal data, we will notify you within the App or by email before the changes take effect. Please review this Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Owner & Data Controller

Email: sales@rtppl.in